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MB-008LeadershipWell-being

When the Signal Is Your Own Body

Last week, my left eye tried to teach me a lesson.

Heather JacobsJan 5, 20262 min read408 words

Last week, my left eye tried to teach me a lesson.

Not gently.

I’d had a vitreous hemorrhage before. Other eye. Years ago.

It was inconvenient, annoying, and slow. But manageable. No pain. No drama. Months of partial vision loss and a lot of patience.

So when it happened again, I assumed I knew the pattern.

That assumption was wrong.

This time, the signals changed.

New pain wasn’t just in my eye. It was in my forehead. My face. My teeth. One side only. Sharp pressure that didn’t behave like a migraine. And meds didn't help.Light sensitivity. Nausea. A sense that something was… off.

Here’s the dangerous part:

The pain would ease. I’d rest. It would dull. And my brain would try to close the case.

That’s where most failures start.

The Missed Pattern

We’re trained to trust past experience.

In ops, in leadership, in our own bodies.

But pattern recognition isn’t about sameness.

It’s about detecting deviation.

What finally broke the loop wasn’t the pain.

It was change.

My doctor noticed a color difference in my eye.

Coworkers confirmed it wasn’t there the week before.

New data. External validation. Escalation warranted.

At the ER, the answer was clear: elevated eye pressure.

Blood had moved forward in the eye, blocking drainage. Pressure climbed. Nerves lit up. Everything downstream made sense.

The “eye color change” wasn’t cosmetic.

It was physics.

Why This Matters Beyond Medicine

This wasn’t a health scare story.

It was a systems failure narrowly avoided.

Same category of issue.

Different behavior.

Different risk profile.

In leadership and SaaS delivery, this is where teams get hurt:

  • “We’ve seen this before.”

  • “It resolved last time.”

  • “Let’s monitor it.”

  • “The alert cleared.”

Pressure problems often self-soothe temporarily.

That does not mean they’ve resolved.

Whether it’s customer churn signals, onboarding friction, internal burnout, or yes, your own body, the rule holds:

Relief is not resolution.

The Correct Response

I didn’t win by powering through.

I won by escalating when the data changed.

That escalation led to a clear plan.

A vitrectomy. A fixable mechanical issue. A known recovery path.

Boring medicine.

Good outcomes.

Field Notes

  • Pain that fluctuates can still be a red flag.

  • New signals matter more than familiar ones.

  • External confirmation beats internal rationalization.

  • Early escalation preserves optionality. In business and in biology.

This wasn’t about panic.

It was about discipline.

Mission clarity over motion.

And sometimes, the mission is simply this:

Don’t ignore the signal just because you’ve survived a similar one before.

Side Note: I already had the surgery scheduled. And on Friday I called my eye doc about the eye color change but hadn't heard back. Moral of the story just because you don't hear back doesn't mean everything is ok. Your gut is often a good indicator when something is off.