#90DaysofSaaS
Part 2628 of 85

Day 26: Everyone wants AI—but do they actually know why?

Everyone wants AI—but do they actually know why? Here’s the scene: • Executive: “We need AI in our platform!” • Me: “Great! What’s the use case?” • Executive: “…It’s AI?” Don’t get me wrong—I’m pro-AI…

Heather JacobsMay 14, 20251 min read100 words

Everyone wants AI—but do they actually know why?

  • Here’s the scene:
  • Executive: “We need AI in our platform!”
  • Me: “Great! What’s the use case?”
  • Executive: “…It’s AI?”

Don’t get me wrong—I’m pro-AI. But if your AI feature doesn’t solve a real user problem, you’re just putting a Jet Engine on a tricycle and wondering why it’s hard to steer.

  • Real AI success?
  • It enhances decision-making.
  • It reduces friction.
  • It drives outcomes users actually want.

Before you “AI-ify” your SaaS, ask: Is this a feature for show, or for solve?

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