#90DaysofSaaS
Part 5759 of 85

Day 57: In SaaS startups, something is always on fire.

In SaaS startups, something is always on fire. Not metaphorically. Literally sometimes (hi, prod bugs). The goal isn’t to make the chaos stop. It’s to build better smoke detectors. 🔥 Incident processe…

Heather JacobsJun 18, 20251 min read60 words

In SaaS startups, something is always on fire.

Not metaphorically. Literally sometimes (hi, prod bugs).

The goal isn’t to make the chaos stop.
It’s to build better smoke detectors.

🔥 Incident processes
🔥 Post-mortems with empathy
🔥 Learning how to not panic every time something breaks

If your team is calm in chaos, you’re doing it right.

#90DaysofSaaS #StartupReality #SaaSDelivery